Privacy Policy

1. Who We Are

Grape Minds Ltd
Company number: 11341135
Registered address: 35 South Parade, Oxford, OX2 7JN
Email: info@grapemindsdrinkalike.co.uk
We are the data controller responsible for your personal information.

2. Information We Collect

We may collect the following information when you interact with our website:

• Name and contact details (address, phone, email)
• Date of birth (for age verification)
• Order and payment information
• Browsing behaviour (via cookies)
• Communication preferences
• Website usage data via Google Analytics (e.g., pages visited, time on site, device/browser info, anonymised IP address)

3. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Communicate with you about your purchase
• Provide customer service
• Comply with legal obligations (e.g., age verification)
• Send marketing emails (if you’ve opted in)

We do not sell or rent your data to third parties.

4. Marketing

You can opt into marketing emails when placing an order or signing up. You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.

5. Cookies

Our website uses cookies to enhance your browsing experience and analyse website traffic via Google Analytics. These cookies collect anonymised usage data to help us understand how visitors use our site. You can manage your cookie preferences through the cookie banner when you first visit the site, and you can adjust your browser settings to refuse cookies at any time.

6. Third-Party Services

We use Google Analytics to collect website usage data. This data is anonymised and used to help us improve our website. For more information on how Google handles this data, see Google’s Privacy Policy.

7. Data Retention

We keep your data for as long as necessary to fulfil your order and legal obligations. We regularly review and securely delete data that is no longer required.

8. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction or deletion
• Object to processing
• Withdraw consent for marketing

To exercise these rights, please email us at info@grapemindsdrinkalike.co.uk.

9. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page.

10. Data Transfers

Some of the third-party services we use (like Google Analytics) may transfer data outside the UK or EEA. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the UK Information Commissioner’s Office.